Payee Options

Payee Payment Options

The Pennsylvania Bureau of Child Support Enforcement has replaced paper checks with two options for payees to receive support payments:

  1. Direct Deposit or
  2. Pennsylvania Way2Go Card

Direct Deposit: 

  • No waiting for checks to arrive via the mail
  • No check cashing fees
  • No lost or stolen checks
  • No waiting for the deposit to clear the bank
How to enroll for Direct Deposit
  • Contact the PA SCDU Customer Service Center at 877-727-7238 to have a direct deposit form mailed to you or
  • Click here to download a direct deposit form and instructions

When PA SCDU receives and enters the Direct Deposit information onto PACSES, you will be removed from the Pennsylvania EPPICard system.

Pennsylvania Way2Go Card:

You can use your card at any business or ATM that accepts MasterCard®. Many retailers, including grocery stores, will let you get cash back with purchases, too. Be aware, certain businesses place a hold on your available funds until the transaction clears and may take one or two days for the funds to be released.

Call 1-800-304-1669 for anything related to your Pennsylvania child support payment card. If you are calling from a location outside of the U.S., please call collect at 1-801-933-8542. Both numbers are available 24 hours a day, seven days a week. Call customer service if you need to:

  • Report lost or stolen cards
  • Check your balance
  • Change your PIN
  • Review transaction history
  • Register a complaint about a card issue
  • Ask questions about card use
  • Discuss international card use
  • Report that your card was not received in the mail

For more Information: